Serbisyo Caravan brings gov’t services closer to the people


Resident of Barangay Commonwealth receives reading information materials from Philippine Information Agency staff during the “Serbisyo Caravan” community forum with various sectors at Commonwealth Elementary School in Quezon City on Saturday (August 12, 2017). The Human Development & Poverty Reduction (HDPR) Cluster continues its information and service delivery campaign thru its SERBISYO CARAVAN includes a forum discussing the cluster’s flagship programs for the poor, several performances, audio-visual presentations, information kiosks, puppet theatre on values formation, and medical and dental services that aim to address the education, health, and social protection needs of the Filipino people.

MANILA, Aug. 12 – In keeping with President Rodrigo Duterte’s promise of bringing government services directly to the people, various government agencies conducted Saturday the Serbisyo Caravan and Community Forum with various sectors at the Commonwealth Elementary School in Quezon City.

Serving the community: DSWD Secretary Judy Taguiwalo wanted a town hall-style gathering to be closer to the people who need government services.

The praticipating agencies include the Department of Social Welfare and Development (DSWD), through the Office of the Cabinet Secretary, Presidential Communications and Operations Office (PCOO) and agencies under the Human Development and Poverty Reduction Cluster (HDPRC) such as the Department of Education (DepEd), Technical Education and Skills Development Authority (TESDA), Commission on Higher Education (CHED), Department of Health (DOH), National Youth Commission (NYC), and the National Anti-Poverty Commission (NAPC).

“The President instructed government agencies to make their services available directly to the people and not just through their offices and to inform the public on the different services available in line with the Duterte administration’s thrust to provide education, health and protection,” according to DSWD Secretary Judy Taguiwalo who also chairs the HDPRC.

The venue became a virtual one-stop-shop of different services which included mobile clinics of the DOH which offered medical and dental services.

On the go: DOH medical and dental buses bring comfort and relief to those who cannot go to a regular clinic or hospital.

TESDA, brought its online registration system for those who want to enrol in vocational courses and skills training. It also provided free haircuts and massage therapy courtesy of TESDA beneficiaries.

DepEd, put up an inquiry desk on its voucher program, Alternative Learning System (ALS) and K-12 program while CHED, presented its current scholarship program for college students.

DSWD, showcased its Libreng Gamot Program, Rice Subsidy, Social Pension, services for persons with disabilities (PWD), solo parents and livelihood programs.

Interactive: The audience was allowed to air their grievances and ask questions.

A special counselling room with expert psychologists was provided to address the needs of those with emotional problems.

“This is the second caravan of a series of four. Originally, it was suggested that these events be held in a hotel or convention center but we said, ‘no’. If we really want to bring this to the people, let’s do a town hall-style meeting just like when Manny Pacquiao has a fight, everyone comes together,” Taguiwalo said.

Quoting from the Constitution, Taguiwalo explained that it was the duty of the state and Duterte’s campaign promise of a government with ‘tunay na malasakit’ (real compassion) to liberate the people from poverty through policies that give adequate public service, provide full employment, raise standards of living, and a better quality of life. (PNA)

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